FAQ

 

I lost my online credit or e-gift card email. What do I do?

 

Please email one of our customer service represatives at customercare@mkatyanna.com and they will be happy to assist you in obtaining your online credit or e-gift card amount. You may also send a message here.

 

How can I purchase and send an M.Katyanna Gift Card?

 

Sending a gift card is quick and easy! Click here to be redirected to the gift card page where you may choose from gift cards valued between $25 to $100. If you prefer to send a larger gift card amount please select more than one gift card in your shopping cart and if there is only one receipent receiving this gift then we will create a beautiful e-gift card for the total value of your order that they will love!

 

Don't forget to include the recipient's name and email as well as well as an optional personal message to be added to your gift! From there simply add the gift card to your shopping cart like you are purchasing any other item and the recipient will receive the virtual gift card via email once you have paid for your order. Please remember that M.Katyanna's Gift Cards are online only and that no physical card or gift card will be mailed.

 

What is an M.Katyanna Online Credit?

Online credit is virtual fund that can may applied to a future order. M.Katyanna's online credit may have be issued for a variety of reasons and in different amounts. Please feel free to contact our customer care representatives with any questions and they can walk you through the process. You can email one of our customer service represatives at customercare@mkatanna.com or you can send them a message here and they will be happy to assist you.